Thank you for choosing Onecopy AI. We are dedicated to ensuring you have the best experience with our product. If, for any reason, you feel our product hasn’t met your expectations, please refer to our refund policy outlined below.
30-Day Money Back Guarantee
All users are entitled to a full refund within 30 days from the date of purchase. If you are not satisfied with Onecopy AI during this period, you can request a refund, and we will process it without asking any questions.
Refund Process Time
Once your refund request is approved, please allow 5-7 business days for the amount to reflect in your bank account. The exact time may vary slightly depending on your bank’s processing time.
How to Request a Refund
To initiate a refund, send an email to support@onecopy.ai
Eligibility
Refunds are only eligible for users who have made a direct purchase through the Onecopy AI official website or authorized resellers. If you purchased through a third-party platform or vendor, you would need to contact them directly for any refund-related matters, as their refund policies might differ.
Exclusions
Refunds will not be processed for users who:
- Are attempting to request a refund after the 30-day period.
- Have violated our terms of service.
- Have already received a refund for the same purchase.
Additional Notes
- Refund amounts will be credited to the original payment method used during the purchase.
- If there are any discrepancies in the refunded amount, please contact our support team immediately.
Contact Us
If you have questions about our refund policy or require any assistance, please reach out to our support team at support@onecopy.ai or via our website’s contact form.
